A widespread safety recall has been initiated for approximately 1.16 million Anker PowerCore 10000 power banks distributed in the United States due to reports of overheating and fire hazards. The Consumer Product Safety Commission (CPSC) announced that these devices, sold between June 2016 and December 2022, may pose significant risks to users. This issue stems from a potential malfunction in the lithium-ion batteries, which could lead to melting components, smoke, or even fires. Consumers are urged to immediately cease using the affected products and seek replacements through the manufacturer.
According to the CPSC, this recall pertains specifically to Anker PowerCore 10000 power banks marked with model number "A1263" and certain serial numbers. These portable chargers were available for purchase on Anker's official website as well as popular e-commerce platforms such as Amazon, Newegg, and eBay. Reports indicate that there have been 19 incidents involving fires and explosions linked to the faulty batteries. Two cases resulted in minor burns that did not require medical treatment, while property damage totaling over $60,700 was attributed to 11 separate incidents.
Anker Innovations has taken swift action by issuing this precautionary measure to safeguard its customers. The company emphasized its commitment to user safety and advised those who own the recalled units to discontinue usage immediately. To obtain a free replacement, owners must follow specific guidelines outlined on Anker's dedicated recall webpage. This includes submitting photographic evidence of the device's identifying information along with proof of proper disposal at certified facilities designed for handling hazardous lithium batteries.
In addition to providing replacements, Anker offers an alternative option for customers facing delays. Those waiting for their new devices can opt for a $30 gift card instead. Disposal instructions recommend consulting local household hazardous waste collection centers to ensure safe handling of the recalled items. Users are reminded that these power banks cannot be discarded in regular trash bins or recycled conventionally due to their hazardous nature.
Consumers are encouraged to act promptly to mitigate any potential dangers associated with the defective power banks. By following Anker’s instructions carefully, individuals can secure a safer alternative while contributing to responsible environmental practices. The proactive approach taken by Anker Innovations underscores the importance of prioritizing customer safety amidst technological advancements.